If employees are doing something wrong or are making a mistake, I am doubly careful not to hurt their feelings and make them feel small or embarrassed. I just use four simple steps: “First, I talk to them privately. “Second, I praise them for what they are doing well. “Third, I point out the one thing at the moment that they could do better and I help them find the way. “Fourth, I praise them again on their good points.

— David J. Schwartz

David J. Schwartz Quotes

Give them encouragement, compliment them at every opportunity. Tell.

— David J. Schwartz

As you move higher and higher in the world of success, more and more of your job becomes “people development.

— David J. Schwartz

In hundreds of interviews with people at all levels I’ve made this discovery: The bigger the person, the more apt he is to encourage you to talk; the smaller the person, the more apt he is to preach to you.

— David J. Schwartz

In reaching creative decisions, the raw materials are the ideas and suggestions of others. Don’t, of course, expect other people to give you ready-made solutions. That’s not the primary reason for asking and listening. Ideas of others help to spark your own ideas so your mind is more creative.

— David J. Schwartz

But Mr. Success reacted differently when he got knocked down. He bounced up, learned a lesson, forgot the beating, and moved upward.

— David J. Schwartz

A person who thinks his job is important Receives mental signals on how to do his job better; And a better job means More promotions, more money, more prestige, more happiness.

— David J. Schwartz

The way we think toward our jobs determines how our subordinates think toward their jobs.

— David J. Schwartz

It’s clear. We do not make one big jump to success. We get there one step at a time. An excellent plan is to set monthly quotas for accomplishment.

— David J. Schwartz

Practice calling people by their names.

— David J. Schwartz

Money seeds, of course, grow money. Plant service and harvest money.

— David J. Schwartz

Once you’ve mastered the technique of thinking only good thoughts about people, greater success is guaranteed.

— David J. Schwartz

Believe in yourself, and good things do start happening.

— David J. Schwartz

Pay twice as much and buy half as many.

— David J. Schwartz

Remember, a mind that feeds only on itself soon is undernourished, becoming weak and incapable of creative progressive thought. Stimulation from others is excellent mind food.

— David J. Schwartz

An ordinary act repeated consistently over time creates extraordinary results.

— David J Schwartz

Remind yourself several times daily, “My attitudes are more important than my intelligence.

— David J. Schwartz

3. Remember that the ability to think is of much greater value than the ability to memorize facts. Use your mind to create and develop ideas, to find new and better ways to do things. Ask yourself, “Am I using my mental ability to make history, or am I using it merely to record history made by others?

— David J. Schwartz

A person is a product of his own thoughts.

— David J. Schwartz

When you beat down your fears of age limitations, you add years to your life as well as success.

— David J. Schwartz

Be a front seater. Make eye contact. Walk 25 percent faster. Speak up. Smile big.

— David J. Schwartz
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