Whether you’re delivering a sales presentation to a new client, going on a trip, speaking in front of a thousand people, or handling a customer complaint, when you are prepared, you are more empowered to do your best and perform at a higher level. It feels great!

— Susan C. Young

Susan C. Young Quotes

Self-confident people tend to be optimistic thinkers and focus on the positives.

— Susan C. Young

Just be Nice. Nice – this little word has a big meaning. Use it generously. Being nice helps people feel emotionally safe, allowing for more authentic, trusting, and happy interactions.

— Susan C. Young

Be Brave. Bravery takes fortitude – put yourself on the line, even if you risk failing, falling, being embarrassed, or looking stupid – if being brave were easy, more people would be. Just try it!

— Susan C. Young

Take the Initiative. Be proactive. If you want to rock your relationship results, it is going to take action, effort, initiative, and choosing to get in the game – so, step up, step out, and show up!

— Susan C. Young

True confidence is not something that can always be determined by a first impression. It may take a few interactions to detect whether a person is full of false bravado or if they are the “real McCoy.

— Susan C. Young

Even something as simple as ending a sentence with the tone of a question mark rather than a period can diminish a person’s authority and credibility.

— Susan C. Young

Even the smartest and most successful of people will experience lower self-confidence occasionally, but the difference is that they deliberately shift out of it and refuse to stay there.

— Susan C. Young

Walk the talk and project confidence. If at first you don’t feel confident, fake it until you make it.

— Susan C. Young

Passionate people are great about discovering what lights their fire and going for it. They might be encouraged by others who share their passion, but they don’t rely on others to tell them what they need to do or how they need to do it.

— Susan C. Young

When employees are motivated and love what they do you will see higher productivity, less turnover, healthier communication, increased loyalty, and a happier environment.

— Susan C. Young

Put the right people in the right positions to ensure their personal strengths and talents are being utilized and appreciated.

— Susan C. Young

If you want to improve performance and productivity, set a vision that inspires and delights.

— Susan C. Young

Is your branding serving your needs for positive impact? Is it paving the way for a great first impression on people when they meet you, think of you, speak of you, or even see you on the Internet? If not, it’s time for a change, and it is perfectly within your control.

— Susan C. Young

A “brand” identifies how you are unique and different. It is an attention-getter to help you stack up against your competitors. It also shares with us what we can expect by doing business with you.

— Susan C. Young

Passion is at the heart of your motivation. Let it fuel your spirit and feed your joy. It is your catalyst for courageous pursuits – and it will provide you the stamina to stick with it.

— Susan C. Young

Color is one of the most important and distinctive elements in enhancing your image. Wearing the colors which are best matched to your personality, energy, skin tone, hair color, and body type will make you look healthier, more vibrant, confident, successful, and approachable.

— Susan C. Young

Whether you are in business or simply want to be remembered positively, frankly consider these things: What makes you feel special and significant? What makes you unforgettable? When people see or think of you, what image do you think comes to mind?

— Susan C. Young

How can you stand apart from the herd? How can you start to be noticed so people will remember you? How can you be heard above the noise? “What is your personal branding that makes you special, unique, individual, and memorable?

— Susan C. Young

People will form impressions, assumptions, opinions, and judgments all within a few short seconds. To make a favorable first impression and make these seconds count, enhance your image by choosing clean, crisp, appropriate attire that reflects confidence and professionalism.

— Susan C. Young

Like it or not, how we each present ourselves to the world, by way of our appearance, attire, behavior, and speech, all send messages on our behalf.

— Susan C. Young
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