We need to understand the difference between discipline and punishment. Punishment is what you do to someone; discipline is what you do for someone.
Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
There is no elevator to success, you have to take the stairs.
Feed your mind with the good, the clean, the pure, the powerful, and the positive.
When we do more than we are paid to do, eventually we will be paid more for what we do.
You don’t build a business – you build people – and then people build the business.
In many ways, effective communication begins with mutual respect and inspires, encouraging others to do their best.
Setting goals helps bring your future into your present and the present is the only time we can take action.
This morning did you wake up to an alarm clock or an opportunity clock?
Honesty and integrity are by far the most important assets of an entrepreneur.
Part of your purpose in life is to build strong and fruitful relationships with others, and your work setting is a perfect place to start.
If people like you they’ll listen to you, but if they trust you they’ll do business with you.
Stop selling. Start helping.
Honesty and integrity are absolutely essential for success in life – all areas of life. The really good news is that anyone can develop both honesty and integrity.
You can’t hit a target you cannot see, and you cannot see a target you do not have.
You are the most influential person you will talk to all day.
Your input determines your outlook. Your outlook determines your output, and your output determines your future.
A sincere compliment is one of the most effective tools to teach and motivate others.
A positive attitude will have positive results because attitudes are contagious.
Success is in the details.
I believe success is achieved by ordinary people with extraordinary determination.