In addition to their ‘do no evil’ motto, Googlers have always been guided by another, much less explicit philosophy: ‘computational arrogance.’
The message I’m trying to send is that technology is political, and that many decisions that look like decisions about technology actually are not at all about technology – they are about politics, and they need to be scrutinized as closely as we would scrutinize decisions about politics.
In China, Internet surveillance has already become a profitable industry. In fact, a growing number of private firms eagerly assist the local police by aggregating this data and presenting it in easy-to-browse formats, allowing humans to pursue more analytical tasks.
In business, standards establish the rules of the game, creating path dependencies as investments are made and corresponding designs are set in stone and plastic. Inferior standards can prevail due to smart marketing or industry collusion.
Dictators aren’t stupid, or regimes could be toppled easily by young people mobilizing on Facebook.
For many oppositional movements, the Internet, while providing the opportunity to distribute information more quickly and cheaper, may have actually made their struggle more difficult in the long run.
The global triumph of American technology has been predicated on the implicit separation between the business interests of Silicon Valley and the political interests of Washington.
The implications are clear: Facebook wants to build an Internet where watching films, listening to music, reading books and even browsing is done not just openly but socially and collaboratively.
The reason why there is more pessimism about technology in Europe has to do with history, the use of databases to keep track of people in the camps, ecological disasters.
There are good reasons why we don’t want everyone to learn nuclear physics, medicine or how financial markets work. Our entire modern project has been about delegating power over us to skilled people who want to do the work and be rewarded accordingly.
There is no doubt that the Internet brims with spamming, scamming and identity fraud. Having someone wipe out your hard drive or bank account has never been easier, and the tools for committing electronic mischief on your enemies are cheap and widely accessible.
Technological defeatism – a belief that, since a given technology is here to stay, there’s nothing we can do about it other than get on with it and simply adjust our norms – is a persistent feature of social thought about technology. We’ll come to pay for it very dearly.
There is this group of people who love innovation. Those people want to innovate, and they think the Internet is a wonderful tool for innovation, which is true. But you also have to remember that much of that innovation is constrained within the realities of the foreign policy.
There is this huge Roma problem in Europe. There are a lot of Romas who are discriminated against in countries like the Czech Republic or Hungary. They are an ethnic minority that in Europe everyone loves to hate.
Surveillance cameras might reduce crime – even though the evidence here is mixed – but no studies show that they result in greater happiness of everyone involved.
Steve Jobs was notoriously blunt about products he found wanting, but his attack on Flash – Adobe’s popular technology for playing multimedia content inside a browser – was particularly vicious. Claiming it was buggy and insecure, Jobs banned it from the iPad.
My hunch is that people often affiliate with causes online for selfish and narcissistic purposes. Sometimes, it may be as simple as trying to impress their online friends, and once you have fashioned that identity, there is very little reason to actually do anything else.
Sleephackers go to bed with sensors on their wrists and foreheads and maintain detailed electronic sleep diaries, which they often share online. To shift between sleep phases, sleephackers experiment with various diets, room and body temperatures, and kinds of pre-sleep physical exercise.
Russian young people spend countless hours online downloading videos and having a very nice digital entertainment lifestyle, which does not necessarily turn them into the next Che Guevara.
Once Google is selected to run the infrastructure on which we are changing the world, Google will be there for ever. Democratic accountability will not be prevalent. You cannot file a public information request about Google.
The director of the FBI has been visiting Silicon Valley companies asking them to build back doors so that it can spy on what is being said online. The Department of Commerce is going after piracy. At home, the American government wants anything but Internet freedom.