The future of communicating with customers rests in engaging with them through every possible channel: phone, e-mail, chat, Web, and social networks. Customers are discussing a company’s products and brand in real time. Companies need to join the conversation.

— Marc Benioff

Marc Benioff Quotes

Although I loved working on technology – I’ve always been a computer geek at heart – my professors encouraged me to get a real-world job working with customers.

— Marc Benioff

Philanthropy can be integrated into business. I believe strongly that companies can be incredible agents of good in the world.

— Marc Benioff

Social embedded business processes that solve concrete needs are key to enterprise social collaboration.

— Marc Benioff

The cloud services companies of all sizes; the cloud is for everyone. The cloud is a democracy.

— Marc Benioff

The real joy in life comes from giving. It comes from service. It comes from doing things for other people. That is what is so powerful about this. Nothing will make you happier than giving.

— Marc Benioff

You never want to be completely alone at what you do. Competition is good for everyone.

— Marc Benioff

This is what our customers are asking for to take them to the next level and free them from the bondage of mainframe and client-server software.

— Marc Benioff

I believe a balanced life is essential, and I try to make sure that all of our employees know that and live that way. It’s crucial to me as a manager that I help ensure that our employees are as successful as our customers and partners.

— Marc Benioff

Multi-Tenancy is a requirement for a SaaS vendor to be successful.

— Marc Benioff

You have chosen the wrong path if it’s not fun. And you are probably not taking enough risk if it’s not hard and rocky sometimes.

— Marc Benioff

I don’t look at business as a zero-sum game. I don’t. I’ve never seen it play out that way in our industry, and I think you innovate and you add value, deliver value back to customers, and you get value back from the world.

— Marc Benioff

The CMO is expected to spend more on technology than the CIO by 2017.

— Marc Benioff

The world is being re-shaped by the convergence of social, mobile, cloud, big data, community and other powerful forces. The combination of these technologies unlocks an incredible opportunity to connect everything together in a new way and is dramatically transforming the way we live and work.

— Marc Benioff

Relationships with the media are really important. The media has a more important voice today than it has ever had. We don’t advertise. We only have one marketing vehicle, which is editorial, and our ability to get our message out and communicate it effectively.

— Marc Benioff

One person at a time, one company at a time.

— Marc Benioff

Customers want new functionality, but they don’t want the traditional complexity that has marred products in the past.

— Marc Benioff

Mult-Tenancyi is really the future of our industry.

— Marc Benioff

In school all I wanted to do was build technology. That’s what I loved.

— Marc Benioff

Philanthropy isn’t just about big gifts; it’s about participation. It is about the grace that comes from working together.

— Marc Benioff

Presentation skills are key. People who work for you represent your brand. You want them to present themselves – and represent you – in a certain way.

— Marc Benioff
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