Finally, goals and objectives for each area need to be set. Everyone who takes on the primary responsibility for a key activity, whether product development or people, or money, must be asked: ‘What can this enterprise expect of you? What should we hold you accountable for? What are you trying to accomplish and by what time?’ But this is elementary management, of course.

— Peter F. Drucker

Peter F. Drucker Quotes

Thus the unexpected success is not just an opportunity for innovation; it demands innovation. It forces us to ask, What basic changes are now appropriate for this organization in the way it defines its business? Its technology? Its markets? If these questions are faced up to, then the unexpected success is likely to open up the most rewarding and least risky of all innovative opportunities.

— Peter F. Drucker

A well-managed plant, I soon learned, is a quiet place. A factory that is “dramatic,” a factory in which the “epic of industry” is unfolded before the visitor’s eyes, is poorly managed. A well-managed factory is boring. Nothing exciting happens in it because the crises have been anticipated and have been converted into routine.

— Peter F. Drucker

But if one can lock the door, disconnect the telephone, and sit down to wrestle with the report for five or six hours without interruption, one has a good chance to come up with what I call a “zero draft” – the one before the first draft. From then on, one can indeed work in fairly small installments, can rewrite, correct, and edit section by section, paragraph by paragraph, sentence by sentence.

— Peter F. Drucker

Everyone can make the wrong decision – in fact, everyone will sometimes make a wrong decision. But no one needs to make a decision which, on its face, falls short of satisfying the boundary conditions.

— Peter F. Drucker

But above all, meetings have to be the exception rather than the rule. An organization in which everybody meets all the time is an organization in which no one gets anything done.

— Peter F. Drucker

The assertion that “somebody else will not let me do anything” should always be suspected as a cover-up for inertia.

— Peter F. Drucker

This is the “secret” of those people who “do so many things” and apparently so many difficult things. They do only one at a time. As a result, they need much less time in the end than the rest of us.

— Peter F. Drucker

Intelligence, imagination, and knowledge are essential resources, but only effectiveness converts them into results. By themselves, they only set limits to what can be attained.

— Peter F. Drucker

He looks up from his work and outward toward goals. He asks: “What can I contribute that will significantly affect the performance and the results of the institution I serve?” His stress is on responsibility.

— Peter F. Drucker

Effective executives concentrate on the few major areas where superior performance will produce outstanding results.

— Peter F. Drucker

Effective executives, finally, make effective decisions.

— Peter F. Drucker

One should waste as little effort as possible on improving areas of low competence. It takes far more energy and work to improve from incompetence to mediocrity than it takes to improve from first-rate performance to excellence.

— Peter F. Drucker

People often overestimate what they can accomplish in one year. But they greatly underestimate what they could accomplish in five years.

— Peter F. Drucker

Successful innovators are... not risk-focused; they are opportunity focused.

— Peter F. Drucker

If you think training is expensive, try ignorance.

— Peter F. Drucker

It’s not important to get things done, it’s important to get the right things done.

— Peter F. Drucker

People are effective because they say no.

— Peter F. Drucker

Results are gained not by solving problems, but by exploiting opportunities.

— Peter F. Drucker

The first secret of effectiveness is to understand the people you work with and depend on so that you can make use of their strengths, their ways of working, and their values. Working relationships are as much based on the people as they are on the work.

— Peter F. Drucker

At one point quantity turned into quality.

— Peter F. Drucker
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