It’s not how many followers you have, it’s how many care. It’s not width, it’s depth. It’s not how many impressions you get, it’s how much attention you get.
The person who can dominate during rough times is the person who can dominate, period.
We only get to play this game one time, one life.
I think the acquisition of consumers might be on the verge of being mapped. The battlefield is going to be retention and lifetime value.
Storytelling is by far the most underrated skill in business.
It scares the living crap out of me how good wine is at ten dollars.
I hate how many people think “glass half-empty” when their glass is really four-fifths full. I’m grateful when I have one drop in the glass because I know exactly what to do with it.
It’s insane to me to ask anybody to be what they’re not. Know what you know the best, love the most. That’s always going to be the answer to the thing that you have the best shot at winning at.
More contact means more sharing of information, gossiping, exchanging, engaging – in short, more word of mouth.
It’s important to build a personal brand because it’s the only thing you’re going to have. Your reputation online, and in the new business world is pretty much the game, so you’ve got to be a good person. You can’t hide anything, and more importantly, you’ve got to be out there at some level.
Relationships are leverage. If you give value to someone else first, you have leverage.
Focus on your strengths, not your weaknesses.
The reason we love our parents is because they loved us first. Every single company should take this advice.
If your organization’s intentions transcend the mere act of selling a product or service, and it is brave enough to expose its heart and soul, people will respond. They will connect. They will like you. They will talk. They will buy.
I’m a big fan of Mashable and TechCrunch and other outlets like that, but TechMeme obviously does an amazing job of aggregating.
When the tech geeks talk, I pay close attention.
I pride myself in listening. When you have people paying attention to you, your biggest job is to listen what they want. Deliver what your community wants.
I love people, and the hustle.