Loyalties of professional sports teams mystified him; they were rotating groups of paid professionals, usually with no ties other than their employment contract to the local area. One might as well feel loyalty to and cheer on the construction crew repairing the state highway nearest one’s town.
Ninety-five percent of my assets drive out the gate every evening. It’s my job to maintain a work environment that keeps those people coming back every morning.”2 Having a great culture helps him do that.