People will do something – including changing their behavior – only if it can be demonstrated that doing so is in their own best interests as defined by their own values.
Anybody can change, but they have to want to change.
With problems and issues groups face- there is an enormous disconnect between understanding and doing.
Every decision that affects our lives will be made by the person who has the power to make that decision, not the ‘right’ person or the ‘smartest’ person or the ‘best’ person. Make peace with this fact.
Almost everyone I meet is successful because of doing a lot of things right, and almost everyone I meet is successful in spite of some behavior that defies common sense.
Change is not a one-way street- it involves two parties: the person who is changing and the people who notice it.
The best knowledge workers are working for more than money.
Fate is the hand of cards we’ve been dealt. Choice is how we play the hand.
People who believe they can succeed see opportunities where others see threats.
Just because people understand what to do doesn’t ensure that they will actually do it.
If we do not create and control our environment, our environment creates and controls us.
Peter Drucker, who said, “Our mission in life should be to make a positive difference, not to prove how smart or right we are.
Never wrestle with a pig – because you both get dirty but the pig loves it.
An excuse explains why we fell short of expectations after the fact. Our inner beliefs trigger failure before it happens. They sabotage lasting change by canceling its possibility. We employ these beliefs as articles of faith to justify our inaction and then wish away the result. I call them belief triggers.
The more aware we are, the less likely any trigger, even in the most mundane circumstances, will prompt hasty unthinking behavior that leads to undesirable consequences.
When we presume that we are better than people who need structure and guidance, we lack one of the most crucial ingredients for change: humility.
Every decision in the world is made by the person who has the power to make the decision. Make peace with that.
To avoid undesirable behavior, avoid the environments where it is most likely to occur.
In her zeal to be a professional negotiator, she behaved like an amateur human being.
Whether you’re leading other people or leading the follower in you, the obstacles to achieving your goals are the same.