The single most important thing to remember about any enterprise is that there are no results inside its walls. The result of a business is a satisfied customer.
Business has only two basic functions – marketing and innovation.
Innovation opportunities do not come with the tempest but with the rustling of the breeze.
An effective executive builds on strengths – their own strengths, the strengths of superiors, colleagues, subordinates, and on the strength of the situation.
You can either take action, or you can hang back and hope for a miracle. Miracles are great, but they are so unpredictable.
Nothing is less productive than to make more efficient what should not be done at all.
To make knowledge productive, we will have to learn to see both forest and tree. We will have to learn to connect.
Today knowledge has power. It controls access to opportunity and advancement.
The productivity of work is not the responsibility of the worker but of the manager.
Strategy is a commodity, execution is an art.
There is the risk you cannot afford to take, and there is the risk you cannot afford not to take.
No executive has ever suffered because his subordinates were strong and effective.
Communism is evil. Its driving forces are the deadly sins of envy and hatred.
There are two types of people in the business community: those who produce results and those who give you reasons why they didn’t.
One cannot hire a hand; the whole man always comes with it.
Production is not the application of tools to materials, but logic to work.
The only definition of a leader is someone who has followers.
The fruit of your work grows on other people’s trees.
Company cultures are like country cultures. Never try to change one. Try, instead, to work with what you’ve got.
Erroneous assumptions can be disastrous.