Scratch the surface of most cynics and you find a frustrated idealist – someone who made the mistake of converting his ideals into expectations.
It is not the absence of defensiveness that characterizes learning teams but the way defensiveness is faced.
All great things have small beginnings.
I often say that leadership is deeply personal and inherently collective. That’s a paradox that effective leaders have to embrace.
A learning organization is an organization that is continually expanding its capacity to create its future.