Even the frankest and bravest of subordinates do not talk with their boss the same way they talk with colleagues.
The best leaders are clear. They continually light the way, and in the process, let each person know that what they do makes a difference. The best test as a leader is: Do those served grow as persons; do they become healthier, wiser, freer, more autonomous, more likely themselves to become leaders?
Good leaders must first become good servants.
A Leader is one who ventures and takes the risks of going out ahead to show the way and whom others follow, voluntarily, because they are persuaded that the leader’s path is the right one-for them, probably better than they could devise for themselves.
Leadership must first and foremost meet the needs of others.
Nothing much happens without a dream. For something really great to happen, it takes a really great dream.
Don’t assume, because you are intelligent, able, and well-motivated, that you are open to communication, that you know how to listen.
Servant leadership always empathizes, always accepts the person, but sometimes refuses to accept some of the person’s effort or performance as good enough.
A statement of vision is the overarching purpose, the big dream, the visionary concept-something presently out of reach-so stated that it excites the imagination and chlalenges people to work for something they do not yet know how to do.