Real communication is impossible without listening.
Whatever your grade or position, if you know how and when to speak, and when to remain silent, your chances of real success are proportionately increased.
Understanding comes through communication, and through communication we find the way to peace.
We learn best in moments of enjoyment.
The unprepared speaker has a right to be afraid.
Faultfinding without suggestions for improvement is a waste of time.
A speech without a specific purpose is like a journey without a destination.