A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.
The best way to stop a bad habit is never to begin it.
I do not believe in excuses. I believe in hard work as the prime solvent of life’s problems.
The art of effective listening is essential to clear communication, and clear communication is necessary to management success.
The well-satisfied customer will bring the repeat sale that counts.
The Golden Rule finds no limit of application in business.
Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.
The greatest teacher I know is the job itself.
How can we expect our children to know and experience the joy of giving unless we teach them that the greater pleasure in life lies in the art of giving rather than receiving.
The keystone of successful business is cooperation. Friction retards progress.
Honor bespeaks worth Confidence begets trust.
The best teamwork comes from men who are working independently toward one goal in unison.
I was long brought up to think that it was nothing short of a crime to miss a sale.
I believe in trusting men, not only once but twice – in giving a failure another chance.
It is always the start that requires the greatest effort.
They serve best who give most of themselves. Self is forgotten by the one who serves, for such a one rejoices to see success coming to others through his or her efforts.
The disciplined are free.
Theory is splendid but until put into practice, it is valueless.
Determine to do some thinking for yourself. Don’t live entirely upon the thoughts of others. Don’t be an automaton.
Exchange ideas frequently.