Management is doing things right; leadership is doing the right things.
The most important thing in communication is to hear what isn’t being said.
Whenever you see a successful business, someone once made a courageous decision.
There is surely nothing quite so useless as doing with great efficiency what should not be done at all.
Direct results always come first. In the care and feeding of an organization, they play the role calories play in the nutrition of the human body.
Follow these five decision steps when hiring someone: Understand the job, consider three to five people, study candidates performance records to find their strengths, talk to the candidates’ colleagues about them, and once hired, explain the assignment to the new employee.
Follow effective action with quiet reflection. From the quiet reflection will come even more effective action.
Management by objective works – if you know the objectives. Ninety percent of the time you don’t.
The problem in my life and other people’s lives is not the absence of knowing what to do but the absence of doing it.
Look upon every obstacle as part payment towards your success.
There are just two questions to ask to attain success in business: First, “What business am I in?” Second, “How’s business?”