The reality is that most families are overmanaged and underled.
Unless there are good feelings between people, reasoning intelligently is almost impossible.
Just listen and seek to understand.
Empathic listening is also risky. It takes a great deal of security to go into a deep listening experience because you open yourself up to be influenced. You become vulnerable. It’s a paradox, in a sense, because in order to have influence, you have to be influenced. That means you have to really understand.
Empathy is not sympathy. A sympathy is a form of agreement. Empathy is not agreeing with someone; it is fully, deeply understanding that person, emotionally as well as intellectually.
Satisfied needs do not motivate.
Look at the word responsibility – “response-ability” – the ability to choose your response. Highly proactive people recognize that responsibility. They do not blame circumstances, conditions, or conditioning for their behavior. Their behavior is a product of their own conscious choice, based on values, rather than a product of their conditions, based on feeling.
Are You Paying Trust Taxes, or Earning Trust Dividends?
It is the weak who are cruel. Gentleness can only be expected from the strong.
You can pretty well summarize the first three habits with the expression “make and keep a promise.” And you can pretty well summarize the next three habits with the expression “involve others in the problem and work out the solution together.
While we do control our choice of action, we cannot control the consequences of our choices.
Interdependence is a choice only independent people can make. Dependent people cannot choose to become interdependent. They don’t have the character to do it; they don’t own enough of themselves.
When we set and achieve goals that are in our Center of Focus, we maximize the use of our time and effort. Interestingly, we find that as we do this over time, our Circle of Influence automatically increases. We find positive ways to influence more people and circumstances.
Don’t argue for other people’s weaknesses. Don’t argue for your own. When you make a mistake, admit it, correct it, and learn from it immediately.
Reaching our full physical maturity, for example, does not necessarily assure us of simultaneous emotional or mental maturity.
There’s no way we can escape accountability. We do make a difference – one way or the other. We are responsible for the impact of our lives.
What is synergy? Simply defined, it means that the whole is greater than the sum of its parts. It.
I remember both of us becoming tearful on that day, not so much because of the insights, but because of the increased sense of reverence we had for each other. We discovered that even seemingly trivial things often have roots in deep emotional experiences. To deal only with the superficial trivia without seeing the deeper, more tender issues is to trample on the sacred ground of another’s heart.
You can’t find good people these days. There’s too much turnover, absenteeism, moonlighting. People just don’t care anymore.
The need to produce today is today’s reality and represents the demands of capital, but the real mantra of success is sustainability and growth. You may be able to meet your quarterly numbers, but the real question is, are you making the necessary investment that will sustain and increase that success one, five, and ten years from now?