Most people do not listen with the intent to understand; they listen with the intent to reply.
Most of us spend too much time on what is urgent and not enough time on what is important.
Treat a man as he is and he will remain as he is. Treat a man as he can and should be and he will become as he can and should be.
Seek first to understand, then to be understood.
Start with the end in mind.
To change ourselves effectively, we first had to change our perceptions.
Strength lies in differences, not in similarities.
To touch the soul of another human being is to walk on holy ground.
When the trust account is high, communication is easy, instant, and effective.
Sow a thought, reap an action; sow an action, reap a habit; sow a habit, reap a character; sow a character, reap a destiny.
If I really want to improve my situation, I can work on the one thing over which I have control – myself.