Every time we speak, we choose and use one of four basic communication styles: assertive, aggressive, passive and passive-aggressive.
If you make a sale, you can make a living. If you make an investment of time and good service in a customer, you can make a fortune.
Your family and your love must be cultivated like a garden. Time, effort, and imagination must be summoned constantly to keep any relationship flourishing and growing.
Nothing is more powerful for your future than being a gatherer of good ideas and information. That’s called doing your homework.
Good service leads to multiple sales. If you take good care of your customers, they will open doors you could never open by yourself.
My father taught me to always do more than you get paid for as an investment in your future.
Life is not just the passing of time. Life is the collection of experiences and their intensity.
Profits are better than wages. Wages make you a living; profits make you a fortune.
If you just communicate, you can get by. But if you communicate skillfully, you can work miracles.
One customer, well taken care of, could be more valuable than $10,000 worth of advertising.
The walls we build around us to keep sadness out also keep out the joy.
The same wind blows on us all; the winds of disaster, opportunity and change. Therefore, it is not the blowing of the wind, but the setting of the sails that will determine our direction in life.
Discipline weighs ounces and regret weighs tons.
Don’t start your day until you have it finished on paper first.
The best motivation is self-motivation.
If you want to have more, you have to become more!
Direction determines destination. So the question you must ask yourself is, ‘Are all the disciplines that I’m currently engaged in taking me where I want to go?’
Successful people do what unsuccessful people are not willing to do. Don’t wish it were easier; wish you were better.
Big achievements come one small advantage at a time, one step at a time, one day at time.
If I would, I could.
Make sure your upcoming success is at the service of others, not at the expense of others.