You keep customers by delivering on your promises, fulfilling your commitments and continually investing in the quality of your relationships.
Activity equals results. If you want to increase your success, increase your activity. Increase contact with customers. The more people you contact, the higher your sales will be because of the law of probabilities.
Successful people are simply those with successful habits.
Move out of your comfort zone. You can only grow if you are willing to feel awkward and uncomfortable when you try something new.
Practice the philosophy of continuous improvement. Get a little bit better every single day.
Learn something new. Try something different. Convince yourself that you have no limits.
The greatest gift that you can give to others is the gift of unconditional love and acceptance.
The key of success is for you to set one big, challenging goal and then to pay any price, overcome any obstacle and persist through any difficulty until you finally achieve it.
Leaders think and talk about the solutions. Followers think and talk about the problems.
Concentrate on the activities of prospecting, presenting and following-up; the sales will take care of themselves.
Throw yourself wholeheartedly into your work; the more you enjoy it, the better you get.
Clear, written goals have a wonderful effect on your thinking. They motivate you and galvanize you into action. They stimulate your creativity, release your energy, and help you to overcome procrastination as much as any other factor.
Leadership is the ability to get extraordinary achievement from ordinary people.
There is never enough time to do everything, but there is always enough time to do the most important thing.
Be clear about your goal but be flexible about the process of achieving it.
Become the kind of leader that people would follow voluntarily; even if you had no title or position.
Do one thing at a time. Start the day with a list of things you have to do, and do the most important things first.
Failing to plan means planning to fail. What are your goals?
Time is your most precious resource; make every minute count.
Approach each customer with the idea of helping him or her solve a problem or achieve a goal, not of selling a product or service.
Be intensely result-oriented in everything you do. This is a key characteristic of high performers.