When leaders behave consistently with the expectations of customers, they are doing things inside their organization that deliver value outside.
Future leaders will be less concerned with saying what they will deliver and more concerned with delivering what they have said they would.
Being an effective leader is enormously complex. It requires vision to see a future, dedication to make things happen, sensitivity to people who are quirky at times, and personal confidence without arrogance.
People are our greatest asset .
Of course, change requires change. Until there is a felt need for change, it is only an event not a pattern.
When I think of organizations, I think of the capabilities an organization has more than its morphology or structure. The ability of an organization to have a shared purpose and the ability for employees to be productive are critical capabilities for most organizations today.
There is an increasing gap between academic research and business application. Sometimes the incentives for success in the academic world are not consistent with what it takes to run a company.
I like to co-author books to learn from those I write with.
I like ideas, frameworks, and figures.
People are more likely to support a change when they have information on it and when they participate in it. So, getting the CHRO information about the transformation and involving the CHRO in the transformation effort are critical to success.
We do not see through our eyes alone.
When desperate people seek easy solutions without doing the hard work of fundamental learning and change, resilience is undermined and real growth and learning fade.