Good intentions aren’t enough. People have good intentions when they set a goal to do something, but then they miss a deadline or other milestone.
I have ten marathons under my belt, including four New York races and one Boston.
I’ve learned that people will seldom let you down if they understand that your destiny is in their hands, and vice versa.
You’ll never learn a thing from a competitor weaker than you.
Make the second effort your second nature.
In a climate of tight budgets, reduced workforces and stiff competition, internal training can be a great substitute for costly offsite workshops and conferences.
It doesn’t matter if they say you can’t do it. It only matters if you say you can’t.
Pay attention to those employees who respectfully ask why. They are demonstrating an interest in their jobs and exhibiting a curiosity that could eventually translate into leadership ability.
Failure is not falling down but staying down.
Failure is no more fatal than success is permanent.
Most business problems can be solved if you can teach yourself to look beyond the dollar sign.
Keep the customer actively involved throughout your presentation, and watch your results improve.
No one ever went broke by saying no too often.
There will always be someone with a cuter girl, a bigger car, a bigger home, but that does not matter. You measure your own performance by your own potential. That’s what makes a successful person.
Life is series of opportunities. The often neglected fact of life is that opportunities multiply as you take advantage of them.
By getting your customers to agree with you in small steps along the way, you have a better chance of reaching agreement when it’s time to do business.
Like it or not, life is a series of competitions...
Anyone who has been in business can tell war stories about the bumps in the road. But if they’ve outlasted the competition, ask for their stories about survival. They’ve figured out how to turn disappointments into opportunities.
Customers are the reason we open our doors every day, and keep the machines humming all night long. Customers determine what we eat, where we live, whether we stay in business.
Learn from the past, but don’t live there. Build on what you know so that you don’t repeat mistakes.