Nothing works better than just improving your product.
Listen to your customers, not your competitors.
Every day that we spent not improving our products was a wasted day.
If your goals is to produce something of permanent value, you start to think differently about you want on the site.
A user interface is well-designed when the program behaves exactly how the user thought it would.
People ridiculously overvalue aesthetics and beauty when evaluating products. It’s one of the reasons iPods, and, for that matter, Keanu Reeves, are so successful.
Never put yourself in a position that will put yourself at risk if you make the wrong decision. We spent cash on everything. It’s fashionable to make ‘bet the company’ decisions, but don’t do it.
Good software, like wine, takes time.
Shipping is a feature. A really important feature. Your product must have it.
Talk to your customers. Find out what they need. Don’t pay any attention to the competition. They’re not relevant to you.
Design adds value faster than it adds cost.
We just have to come in every morning and somehow, launch the editor.