The most important thing in communication is to hear what isn’t being said.
Whenever you see a successful business, someone once made a courageous decision.
There is surely nothing quite so useless as doing with great efficiency what should not be done at all.
Direct results always come first. In the care and feeding of an organization, they play the role calories play in the nutrition of the human body.
Follow these five decision steps when hiring someone: Understand the job, consider three to five people, study candidates performance records to find their strengths, talk to the candidates’ colleagues about them, and once hired, explain the assignment to the new employee.
Follow effective action with quiet reflection. From the quiet reflection will come even more effective action.
Management by objective works – if you know the objectives. Ninety percent of the time you don’t.
The problem in my life and other people’s lives is not the absence of knowing what to do but the absence of doing it.
Look upon every obstacle as part payment towards your success.
There are just two questions to ask to attain success in business: First, “What business am I in?” Second, “How’s business?”
All economic activity is by definition “high risk.” And defending yesterday – that is, not innovating – is far more risky than making tomorrow.
Objectives can be compared to a compass bearing by which a ship navigates. A compass bearing is firm, but in actual navigation, a ship may veer off its course for many miles. Without a compass bearing, a ship would neither find its port nor be able to estimate the time required to get there.
I find more and more executives less and less well informed about the outside world, if only because they believe that the data on the computer printouts are ipso facto information.
A man should never be appointed into a managerial position if his vision focuses on people’s weaknesses rather than on their strengths.
The key to greatness is to look for people’s potential and spend time developing it.
Culture eats Christianity for breakfast.
The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday’s logic.
Business purpose and business mission are so rarely given adequate thought is perhaps the most important cause of business frustration and failure.
Knowledge has to be improved, challenged, and increased constantly, or it vanishes.
Far too much reorganization goes on all the time. Organizitis is like a spastic colon.