Success comes from listening to your customer.
I truly believe that capitalism was created to help people live better lives, but sadly over the years it has lost its way a bit. The short-term focus on profit has driven most businesses to forget about the important long-term role they have in taking care of people and the planet.
If you aim higher than you expect, you could reach higher than you dreamed.
You can’t run a business without taking risks. The brave may not live forever – but the cautious do not live at all!
Nothing else even comes close.
Making the extra effort to say thanks in a genuine, personal manner goes a long way. It is pleasurable to do, and it encourages more of the same good behavior.
We always enter markets where the leaders are not doing a great job, so we can go in and disrupt them by offering better quality services.
We hope to create thousands of astronauts over the next few years and bring alive their dream of seeing the majestic beauty of our planet from above, the stars in all their glory and the amazing sensations of weightlessness and space flight.
Build your own business team. Survival in business requires a synergy of skills.
Any idea can be a great idea if you think differently, dream big and commit to seeing it realized.
Can you afford to ignore China? It’s like saying you can afford to ignore the internet. I don’t think so.
Every success story is a tale of constant adaption, revision and change.
The Virgin brand is not a product like Coca-Cola or Famous Grouse whisky; it’s an attitude and a way of life to many. That attitude is about giving customers a better time and better value in a fun way that embraces life and seeks to give the customers something new.
As much as you need a strong personality to build a business from scratch, you also must understand the art of delegation.
Protect your reputation. Don’t be afraid of making mistakes.
Perhaps my early problems with dyslexia made me more intuitive: when someone sends me a written proposal, rather than dwelling on detailed facts and figures I find that my imagination grasps and expands on what I read.
However tight things are, you still need to have the big picture at the forefront of your mind.
In 30 years time, as technology moves forward even further, people are going to look back and wonder why offices ever existed.
The best advice I ever received? Simple: Have no regrets.
Anyone who makes an effort at whatever they hope to accomplish can, and will, seriously improve their chances of succeeding.