Effective communication is built on the cement of trust. And trust is based on trustworthiness, not politics.
There is so much we can do to render service, to make a difference in the world – no matter how large or small our circle of influence.
As we create synergy among the roles of our lives, there’s more of us to put into the time we have.
Our behavior is governed by principles. Living in harmony with them brings positive consequences; violating them brings negative consequences.
When you listen with empathy to another person, you give that person psychological air.
Satisfied needs do not motivate. It’s only the unsatisfied need that motivates. Next to physical survival, the greatest need of a human being is psychological survival – to be understood, to be affirmed, to be validated, to be appreciated.
Feedback often tells you more about the person who is giving it than about you.
The reality is that everybody makes mistakes. The issue isn’t whether you will make them, it’s what you will do about them. It’s whether you will choose the path of humility and courage or the path of ego and pride.
You can say you love someone – but unless you demonstrate that love through your actions, your words become meaningless.
Every exaggeration of the truth once detected by others destroys our credibility and makes all that we do and say suspect.
We tend to get what we expect – both from ourselves and from others. When we expect more, we tend to get more; when we expect less, we tend to get less.
It’s not that we ignore our weaknesses; rather, we make our weaknesses irrelevant by working effectively with others so that we compensate for our weaknesses through their strengths and they compensate for their weaknesses through our strengths.
To focus on technique is like cramming your way through school. You sometimes get by, perhaps even get good grades, but if you don’t pay the price day in and day out, you’ll never achieve true mastery of the subjects you study or develop an educated mind.
If there’s one thing that’s certain in business, it’s uncertainty.
Response-ability is the ABILITY to choose our response to any circumstance or condition.
Unless you’re continually improving your skills, you’re quickly becoming irrelevant.
While you can think in terms of efficiency in dealing with time, a principle-centered person thinks in terms of effectiveness in dealing with people.
Consequences are governed by principles, and behavior is governed by values; therefore, value principles!
Life is a mission, not a career.
You basically get what you reward. If you want to achieve the goals and reflect the values in your mission statement, then you need to align the reward system with these goals and values.