If you double the number of experiments you do per year you’re going to double your inventiveness.
You have to be willing to be misunderstood if you’re going to innovate.
Frugality drives innovation, just like other constraints do. One of the only ways to get out of a tight box is to invent your way out.
If you’re competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering.
If you build a great experience, customers tell each other about that. Word of mouth is very powerful.
Complexity is your enemy. Any fool can make something complicated. It is hard to keep things simple.
The time to go into a new business is when it’s badly run by others.
You can’t sleep. Broke people sleep. You got to be willing to sacrifice sleep, if you sleep you may miss the opportunity to be successful.
Do not be embarrassed by your failures, learn from them and start again.
My interest in life comes from setting myself huge, apparently unachievable challenges and trying to rise above them.
The brands that will thrive in the coming years are the ones that have a purpose beyond profit.
To me, business isn't about wearing suits or pleasing stockholders. It's about being true to yourself, your ideas and focusing on the essentials.
If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.
Setting goals is the first step in turning the invisible into the visible.
How do you tell a communist? Well, it’s someone who reads Marx and Lenin. And how do you tell an anti-communist? It’s someone who understands Marx and Lenin.
Patience, persistence and perspiration make an unbeatable combination for success.
The starting point of all achievement is desire.
It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.
Change before you have to.
Live out of your imagination, not your history.