The cost of praising someone is nil – but every psychological study shows the payoff is huge.
If you get a chance, take it. If it changes your life, let it.
A smart manager will establish a culture of gratitude. Expand the appreciative attitude to suppliers, vendors, delivery people, and of course, customers.
A student of life considers the world a classroom.
Don’t fall in love with your wit. Your cleverly turned phrase may not, as you hope, show off how much gray matter you have, especially if the phrase is at someone else’s expense.
I’ve known entrepreneurs who were not great salespeople, or didn’t know how to code, or were not particularly charismatic leaders. But I don’t know of any entrepreneurs who have achieved any level of success without persistence and determination.
You don’t have to know everything as long as you know people who know the things you don’t.
Don’t let ups and downs leave you down and out.
You can’t buy a good reputation; you must earn it.
Ideas without action are worthless.
There is a time to provide advice and offer an opinion, and there is a time not to. Don’t be too quick to offer unsolicited advice. It certainly will not endear you to people.
Nobody said life would be easy, they just promised it would most likely be worth it.
The quality of your life is determined by the quality of your relationships. The quality of your business is no different.
No business can stay in business without customers. How you treat – or mistreat – them determines how long your doors stay open.
There is no shame in taking pride in achievements or position. But nobody gets to the top alone.
Don’t confuse visibility with credibility.
Mackay’s Moral: If you are persistent, you will get it. If you are consistent, you will keep it.
You can’t be passionate when you feel like it. You have to be passionate about your job, product or cause all the time. There’s no off switch on a tiger.
A dream is always a bargain no matter what you pay for it.
If we could measure the damage to corporations from gossip, it might be more than the GNP of the Third World!