If you’re not stubborn, you’ll give up on experiments too soon. And if you’re not flexible, you’ll pound your head against the wall and you won’t see a different solution to a problem you’re trying to solve.
If we can keep our competitors focused on us while we stay focused on the customer, ultimately we’ll turn out all right.
Invention is by its very nature disruptive. If you want to be understood at all times, then don’t do anything new.
People who are right most of the time are people who change their minds often.
We can’t be in survival mode. We have to be in growth mode.
Your margin is my opportunity.
Work hard, have fun and make history.
No business can continue to shrink. That can only go on for so long before irrelevancy sets in.
As a company, one of our greatest cultural strengths is accepting the fact that if you’re going to invent, you’re going to disrupt.
I knew that if I failed I wouldn’t regret that, but I knew the one thing I might regret is not trying.
If you double the number of experiments you do per year you’re going to double your inventiveness.
You have to be willing to be misunderstood if you’re going to innovate.
Frugality drives innovation, just like other constraints do. One of the only ways to get out of a tight box is to invent your way out.
If you’re competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering.
If you never want to be criticized, for goodness’ sake don’t do anything new.
I strongly believe that missionaries make better products. They care more. For a missionary, it’s not just about the business. There has to be a business, and the business has to make sense, but that's not why you do it. You do it because you have something meaningful that motivates you.