Crossing barriers can be as simple as a smile.
Testimonials describe what has been, and are a promise of what is to come.
Ask your loyal customers for positive comments about your products and your service. Then post these testimonials where other customers and prospects can enjoy them.
If you were a customer, would you come back to buy your products or services?
Silent customers can be deadly. Encourage them to complain.
Developing great employees attracts great customers.
Making an honest mistake is acceptable. Failing to fix it is not.
Quality is a choice. Choose to make it better.
Everything ordinary has the potential to be extraordinary.
If you want to be the best, find the best in others.
When the customer makes contact, he does not want a quote. He wants a commitment.
Without commitment, no price will be low enough. With commitment, no price will be too high.
Constant acts of goodness are worth far more than rare acts of greatness.
A great leader makes what is visible in their mind, visible to all.
If it’s not impossible, you may as well try. If it is impossible, at least you’ll find out why.
Always do what you can do instead of worrying about what you can’t.
Promise too much and you’ll have plenty of room to fail. Promise little and you’ll have plenty of room to excel.
Words not kept break more than a promise.
The right measure is not how many customers you’ve got, but how closely you hold them.
If you wait until you have to change, you may have waited too long.