Don’t start a company unless it’s an obsession and something you love. If you have an exit strategy, it’s not an obsession.
There is only one boss. The customer.
Activity equals results. If you want to increase your success, increase your activity. Increase contact with customers. The more people you contact, the higher your sales will be because of the law of probabilities.
One customer, well taken care of, could be more valuable than $10,000 worth of advertising.
The purpose of a business is to create a customer.
Happiness is the secret ingredient for successful businesses. If you have a happy company it will be invincible.
Keep your mind on your objective, and persist until you succeed. Study, think, and plan.
People imitate their leader. Lead by example.
You can use social media to turn strangers into friends, friends into customers and customers into salespeople.
Punctuality is the soul of business.
Sales fixes everything.
If you’ve got time to lean, you’ve got time to clean.
It’s important to build a personal brand because it’s the only thing you’re going to have. Your reputation online, and in the new business world is pretty much the game, so you’ve got to be a good person. You can’t hide anything, and more importantly, you’ve got to be out there at some level.
There has never been a better time in the history of time than right now to start a business.
There is no sale without the story; no knockout without the setup.
There is never a bad time to start a business – unless you want to start a mediocre one.
Exceed your customer’s expectations. If you do, they’ll come back over and over. Give them what they want – and a little more.
The goal as a company is to have customer service that is not just the best, but legendary.
If you don’t listen to your customers, someone else will.
Do it. Try it. Fix it.