Value the relationship more than making your quota.
Customer satisfaction is worthless. Customer loyalty is priceless.
Attitude precedes service. Your positive mental attitude is the basis for the way you act and react to people. ‘You become what you think about’ is the foundation of your actions and reactions. What are your thoughts? Positive all the time? How are you guiding them?
Good things come to those who have patience and take consistent, persistent actions toward what they want.
In business, your positive thoughts and lifestyle choices lead to your personal success and your career success.
Your job is to meet the right people and read the right books.
Customers will want to talk to you if they believe you can solve their problems.
There’s no lotion or potion that will make sales faster and easier for you – unless your potion is hard work.
You don’t earn loyalty in a day. You earn loyalty day-by-day.
If all it takes is an angry stranger to ruin your day, what are you going to do if something really serious happens? Why give someone else control of your life like that?
Positive attitude is the foundation of your life – and the determining factor of your ability to serve.
There is no prize in sales for second place. It’s win or nothing. The masters know this and strive for – they fight for – that winning edge.
Go to humorous events at comedy clubs and watch laughable movies.
The reason Trust is requested is because the person seeking Trust realizes that Trust is the key to Yes.
The reason you have to say “Trust me” is that you haven’t earned it and are forced to ask for it – BAD MOVE.
I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.
Once you discover what your attitude is, or isn’t, you’ll have a starting point and an understanding of how to move forward.
Trust is not spoken, Trust is a feeling.
A big part of honesty is self-discipline, personal resolve, and taking pride in who you are as a person and what each action means to your character.
You can’t trust others unless you trust yourself.