If becoming a high performing organization is the destination, leadership is the engine.
Your role as a leader is even more important than you might imagine. You have the power to help people become winners.
If God had wanted us to talk more than listen, he would have given us two mouths rather than two ears.
The only job security you have today os your commitment to continuous personal improvement.
Honesty is telling the truth to ourselves and others. Integrity is living that truth.
If you want to know why your people are not performing well, step up to the mirror and take a peek.
Vision comes alive when everyone sees where his or her contribution makes a difference.
Learning is defined as a change in behavior. You haven’t learned a thing until you take action and use it.
Catching people doing things right is a powerful management concept.
Before something can become a habit it must first be practiced as a discipline.
We can’t control everything in life, that’s for sure, but we can reach out to the people we love to tell them we love and care about them.
A little flattery makes people feel good about themselves. When you notice someone looking great, give them a compliment.
If you don’t seek perfection, you can never reach excellence.
Empowering means helping teams develop their skills and knowledge and supporting them to use their talents.
We are not just our behavior. We are the person managing our behavior.
If you want your people to be responsible, be responsive to their needs.
To ensure that your work is also a play, I recommend that you develop a personal mission statement. This will help you find what it is to enjoy so much that you lose track of time when you’re doing it.
Business is like tennis. Those who serve well win.
When you touch – don’t take. Touch people only when you are giving something – reassurance, support, encouragement, whatever.
Do your best to succeed and push the limits without violating them.