If you don’t seek perfection, you can never reach excellence.
Empowering means helping teams develop their skills and knowledge and supporting them to use their talents.
We are not just our behavior. We are the person managing our behavior.
If you want your people to be responsible, be responsive to their needs.
To ensure that your work is also a play, I recommend that you develop a personal mission statement. This will help you find what it is to enjoy so much that you lose track of time when you’re doing it.
Business is like tennis. Those who serve well win.
When you touch – don’t take. Touch people only when you are giving something – reassurance, support, encouragement, whatever.
Do your best to succeed and push the limits without violating them.
Most companies spend all their time looking for another management concept and very little time following up the one they have just taught their managers.
The Hoffman Process brings forth spiritual leadership in a person. It made my spirituality come alive. Through the Hoffman Process I actually brought my faith into my daily actions.
Don’t wait until people do things exactly right before you praise them.
Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn’t good enough anymore. If you really want a booming business, you have to create Raving Fans.
Beware of putting all your focus into results. While results are important, your people should be your number one area of focus.
A problem only exists if there is a difference between what is actually happening and what you desire to be happening.
Asking for other’s guidance helps you see what you may not be able to see. It’s always important to check your ego and ask for help.
The productivity of a work group seems to depend on how the group members see their own goals in relation to the goals of the organization.
Life is special when you reach out beyond yourself to be a true servant leader for others.
One of the deepest principles of life and leadership: it’s not about you.
Vision is a lot more than putting a plaque on the wall. A real vision is lived, not framed.
Everyone knows that not all change is good or even necessary. But in a world that is constantly changing, it is to our advantage to learn how to adapt and enjoy something better.