Action or inaction are both forms of leadership and standard setting.
Leading is a skill, not a gift. You’re not born with it, you learn how.
We don’t need to be taught to make art, but sometimes we need permission to do so. Following instructions is overrated.
The innovator creates a business where they are making money, even when they sleep.
Surprise and delight and connection are remarkable.
Playing the game is a form of winning the game. In those competitions, we win by being resilient.
When we think about what might go wrong, we’re more likely to design something that goes right.
I have something to say. I know how to do something. I’m doing it. If you want me to do it with you, raise your hand.
We don’t need more stuff, we need more humanity.
Caring, it turns out, is a competitive advantage, and one that takes effort, not money.
Persistence isn’t using the same tactics over and over. Persistence is having the same goal over and over.
All the creativity books in the world aren’t going to help you if you’re unwilling to have lousy, lame, and even dangerously bad ideas.
If we live in a world where information drives what we do, the information we get becomes the most important thing. The person who chooses that information has power.
In a digital world, the gift I give you almost always benefits me more than it costs.
A dialogue leads to connection, which leads to trust which leads to engagement.
Marketing is the way your people answer the phone, the typesetting on your bills and your return policy.
Just because the tide is out, doesn’t mean there is less water in the ocean.
You can be right or you can have empathy. You can’t do both.
Put aside your need for a step-by-step manual and instead realize that analogies are your best friend.
I believe that uncertainty is really my spirit’s way of whispering, I’m in flux. I can’t decide for you. Something is off-balance here.