If we could read the secret history of our enemies we should find in each man’s life sorrow and suffering enough to disarm all hostility.
Everyone has an invisible sign hanging from their neck saying, ‘Make me feel important.’ Never forget this message when working with people.
My wish for you is that you continue. Continue to be who and how you are, to astonish a mean world with your acts of kindness.
Value everyone’s contribution and treat everyone with respect.
When we choose to love, we choose to move against fear, against alienation and separation. The choice to love is a choice to connect, to find ourselves in the other.
Life’s too short. We have to love each other.
But eyes are blind. You have to look with the heart.
The leaders who get the most out of their people are the leaders who care most about their people.
Leadership is not about being in charge. Leadership is about taking care of those in your charge.
Treat everyone with respect and kindness. Period. No exceptions.
When we seek for connection, we restore the world to wholeness. Our seemingly separate lives become meaningful as we discover how truly necessary we are to each other.
And if those children are unresponsive, maybe you can’t teach them yet, but you can love them. And if you love them today, maybe you can teach them tomorrow.
When we help one another, everybody wins.
To listen is to lean in, softly, with a willingness to be changed by what we hear.
Every criticism, judgment, diagnosis, and expression of anger is the tragic expression of an unmet need.
Empathy is a respectful understanding of what others are experiencing. Instead of offering empathy, we often have a strong urge to give advice or reassurance and to explain our own position or feeling. Empathy, however, calls upon us to empty our mind and listen to others with our whole being.
The objective of Nonviolent Communication is not to change people and their behavior in order to get our way: it is to establish relationships based on honesty and empathy, which will eventually fulfill everyone’s needs.
Our survival as a species depends on our ability to recognize that our well-being and the well-being of others are in fact one and the same.
Empathy is about standing in someone else’s shoes, feeling with his or her heart, seeing with his or her eyes. Not only is empathy hard to outsource and automate, but it makes the world a better place.
The greatness of a man is measured by the way he treats the little man. Compassion for the weak is a sign of greatness.