Incredible things can be done simply if we are committed to making them happen.
Good leaders must first become good servants.
Customer service shouldn’t just be A department, it should be the entire company.
Take good care of your employees, and they’ll take good care of your customers, and the customers will come back.
Coaching is unlocking a person’s potential to maximize their own performance. It is helping them to learn rather than teaching them.
Alone we are smart. Together we are brilliant.
Hard work never brings fatigue. It brings satisfaction.
Strive for continuous improvement, instead of perfection.
Excellence is not an accomplishment. It is a spirit, a never-ending process.
I’m not a great programmer; I’m just a good programmer with great habits.
I’m not telling you it is going to be easy – I’m telling you it’s going to be worth it.
If you can see yourself doing something, you can do it. If you can’t see yourself doing it, usually you can’t achieve it.
It’s not how you start that’s important, but how well you finish!
A goal should scare you a little, and excite you a lot.
Don’t just make money, make a difference.
The most meaningful way to succeed is to help others succeed.
Diversity drives innovation – when we limit who can contribute, we in turn limit what problems we can solve.
Lead and inspire people. Don’t try to manage and manipulate people. Inventories can be managed but people must be led.
Leaders create culture. Culture drives behavior. Behavior produces results.
A culture is strong when people work with each other, for each other. A culture is weak when people work against each other, for themselves.