Failing to plan means planning to fail. What are your goals?
Approach each customer with the idea of helping him or her solve a problem or achieve a goal, not of selling a product or service.
A dream is just a dream. A goal is a dream with a plan and a deadline.
Good service leads to multiple sales. If you take good care of your customers, they will open doors you could never open by yourself.
My father taught me to always do more than you get paid for as an investment in your future.
One customer, well taken care of, could be more valuable than $10,000 worth of advertising.
Teamwork gives you the best opportunity to turn vision into reality.
Failing forward is the ability to get back up after you’ve been knocked down, learn from your mistake, and move forward in a better direction.
When a goal matters enough to a person, that person will find a way to accomplish what at first seemed impossible.
The purpose of a business is to create a customer.
Leadership is lifting a person’s vision to high sights, the raising of a person’s performance to a higher standard, the building of a personality beyond its normal limitations.
Efficiency is doing better what is already being done.
Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.
There are only two things in a business that make money – innovation and marketing, everything else is cost.
A company’s employees are its greatest asset and your people are your product.
Succeeding in business is all about making connections.
Happiness is the secret ingredient for successful businesses. If you have a happy company it will be invincible.
Change your focus from making money to serving more people. Serving people makes the money come in.
Leadership is communicating people’s worth and potential so clearly that they come to see it themselves.
Great things in business are never done by one person, they’re done by a team of people.