Don’t expect anything from anybody, work hard, put your head down, be good at what you do and good stuff will happen...
Customer service shouldn’t just be A department, it should be the entire company.
It’s not about ideas. It’s about making ideas happen.
The best advertising is done by satisfied customers.
Show me the incentive and I will show you the outcome.
The safest way to get what you want is to deserve what you want.
Hire for attitude, train for skill.
If you don’t value your time, neither will others. Stop giving away your time and talents- start charging for it.
Listen to your customers, not your competitors.
The first step in exceeding your customer’s expectations is to know those expectations.
Think big, think fast, think ahead. Ideas are no one’s monopoly.
The Kaizen Philosophy assumes that our way of life – be it our working life, our social life, or our home life – deserves to be constantly improved.
This is a software-powered world.
Motivate them, train them, care about them and make winners out of them. We know if we treat our employees right, they’ll treat the customers right. And if customers are treated right, they’ll come back.
Systems run the business and people run the systems.
If you want to build a business, build the people.
Sell the benefit, not your company or the product. People buy results, not features.
Branding is the art of becoming knowable, likable and trustable.
Don’t take action with a trade until the market, itself, confirms your opinion. Being a little late in a trade is insurance that your opinion is correct. In other words, don’t be an impatient trader.
No one ever went broke by taking a profit.