One of the most important principles of success is developing the habit of going the extra mile.
All successful people have a goal. No one can get anywhere unless he knows where he wants to go and what he wants to be or do.
The key to teamwork is to learn a role, accept a role, and strive to become excellent playing it.
Plans are only good intentions unless they immediately degenerate into hard work.
Because its purpose is to create a customer, the business has two and only two functions: Marketing and Innovation. Marketing and Innovation produce results. All the rest are costs.
The purpose of a business is to create a customer.
Efficiency is doing better what is already being done.
Only three things happen naturally in organizations: friction, confusion, and underperformance. Everything else requires leadership.
If you want it, measure it. If you can’t measure it, forget it.
There are only two things in a business that make money – innovation and marketing, everything else is cost.
Create the kind of workplace and company culture that will attract great talent. If you hire brilliant people, they will make work feel more like play.
The way you treat your employees is the way they will treat your customers.
If you spot an opportunity and are really excited by it, throw yourself into it with everything you’ve got.
Engage your emotions at work. Your instincts and emotions are there to help you.
Succeeding in business is all about making connections.
If you take care of your workers they’ll take care of your business.
Success comes from delegating, risk-taking and having a good TEAM!
Happiness is the secret ingredient for successful businesses. If you have a happy company it will be invincible.
Every success story is a tale of constant adaption, revision and change. A company that stands still will soon be forgotten. Trying to provoke positive change is a principle we’ve embedded across the Virgin family for more than four decades.
I believe the best social program is a job.