Business, after all, is nothing more than a bunch of human relationships.
Stay focused on the mission.
In Northeast Ohio, nothing is given. Everything is earned. You work for what you have.
If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours.
Look after the customer and the business will take care of itself.
The work of today is the history of tomorrow, and we are its makers.
Always let your employees come to work with a smile.
People who can focus, get things done. People who can prioritize, get the right things done.
Don’t wait for inspiration. It comes while one is working.
Let us realize that: the privilege to work is a gift, the power to work is a blessing, the love of work is success!
Don’t hire a dog, then bark yourself.
Where people aren’t having any fun, they seldom produce good work.
Excellence is not an aspiration. Excellence is what you do in the next five minutes.
Hire attitude, train skills.
Resistance will tell you anything to keep you from doing your work.
Careers are a jungle gym, not a ladder.
Don’t be afraid to ask the ‘dumb’ question, everyone else will be relieved you had the guts to ask!
You’ve got to put your head down and do the work. There are no shortcuts.
It’s better to have a great team than a team of greats.
Happy employees ensure happy customers. And happy customers ensure happy shareholders – in that order.