If you want success, figure out the price, then pay it.
There’s no experience like on-the-job training.
Servant-leader ship is all about making the goals clear and then rolling your sleeves up and doing whatever it takes to help people win. In that situation, they don’t work for you, you work for them.
All good performance starts with clear goals.
Take a minute: look at your goals, look at your performance, see if your behavior matches your goals.
The best minute you spend is the one you invest in people.
Customer service is not a department, it’s everyone’s job.
Customer service should not be a department, customer service is everyone’s job.
Help People Reach Their Full Potential Catch Them Doing Something Right.
Great vision without great people is irrelevant.
Get the right people on the bus and in the right seat.
People imitate their leader. Lead by example.
It is always cheaper to do the job right the first time.
It’s not in the dreaming, it’s in the doing.
I was lucky. I grew up knowing that hard work and smart work have a greater impact on results than being passionate about something.
Find something you love to do. If you don’t make money at it, at least you love going to work.
Never follow your dreams. Follow your effort. It’s not about what you can dream of. That’s easy. It’s about whether or not it’s important enough to you to do the work to be ready to be successful in that business.
Nobody goes to work to do a bad job.
We are here to learn, to make a difference and to have fun.
People are entitled to joy in work.