Excellence is not a skill. It is an attitude.
Don’t look back – you’re not going that way.
Always think that what you have to do is easy and it will become so.
The important thing is to dare to dream big, then take action to make it come true.
It is what it is. But, it will be what you make it.
My motto is water off a duck’s back. Meaning: don’t let negativity weigh you down, perpetuate positive thinking.
Customer service shouldn’t just be A department, it should be the entire company.
Take good care of your employees, and they’ll take good care of your customers, and the customers will come back.
Physical fitness is the first requisite of happiness.
Achieving gender equality requires the engagement of women and men, girls and boys. It is everyone’s responsibility.
Quality is remembered long after price is forgotten.
Be phenomenal or be forgotten!
To be able, at any moment, to sacrifice what you are, for what you will become.
I challenge you to be the best you can be! I challenge you to behave in ways you’ve never behaved.
I challenge you. Be obsessed with improvement!
Aspire not to have more, but to be more.
If you dance with your heart, your body will follow.
Nobody is perfect but a team can be.
Coaching is unlocking a person’s potential to maximize their own performance. It is helping them to learn rather than teaching them.
Willpower is a muscle that can be strengthened.