In many ways, effective communication begins with mutual respect and inspires, encouraging others to do their best.
Stop selling. Start helping.
The quickest way to grow the sales of your business is to grow your people.
If you want success, figure out the price, then pay it.
Quality performance starts with a positive attitude.
If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours.
Look after the customer and the business will take care of itself.
Your belief determines your action and your action determines your results, but first you have to believe.
No one hangs up the phone until the customer buys or dies.
Without action, the best intentions in the world are nothing more than that: intentions.
Leave every person you come into contact with the impression of increase.
If you create incredible value and information for others that can change their lives – and you always stay focused on that service – the financial success will follow.
If you don’t want it badly enough to risk losing it, you don’t want it badly enough.
The sales department isn’t the whole company, but the whole company better be the sales department.
The successful salesperson cares first for the customer, second for the products.
Positive, optimistic sales people sell more than pessimistic sales people.
After-sales service is more important than assistance before sales. It is through such service that one gets permanent customers.
Quality is remembered long after price is forgotten.
Believe it can be done. When you really believe something can be done, your mind will find the ways to do it.
Sell the benefit, not your company or the product. People buy results, not features.